8.1. The consumer shall not, by reason of his/her failure to attend lectures, or failure to meet the requirements for successful completion of the course, be entitled to a reduction in fees, nor will it absolve the consumer from full liability for the payment of the full fees and other charges due in respect of the course/programme registered for.
8.2. Where an instalment payment plan has been entered into, the full outstanding fee becomes immediately payable in the event of any non-payment of any instalment or a debit order, without notice to the consumer.
8.3. Should any payment which falls due, not be made for a period of 1 (one) month then the consumer and/or the person responsible for payment hereby agrees and acknowledges that such consumer/student will be barred from attending lectures and campus and/or receiving any tuition material and/or tuition (including distance and online as applicable) until such time as satisfactory arrangements have been made to the sole satisfaction of Central Technical College and that are accepted by Central Technical College in writing. Central Technical College reserves the right to exclude a student more than once from its campus as well as exclude them from exams in its sole discretion.
8.4. No consensual or other cancellation of this contract shall be of any force or effect without the written confirmation from an authorised official (being a Student Services Manager or person of higher authority) of Central Technical College. For purposes of this clause only, written confirmation shall include electronic mail confirmation.
8.5. The consumer is hereby informed that no verbal agreements by any person shall be of force and effect unless the consumer has such cancellation confirmed in writing from the Central Technical College Cancellation Committee. The student by his/her signature hereto is made aware of the provisions of this clause and hereby acknowledges acceptance thereof.
8.6. The right to attend lectures and write exams is not transferable. Accordingly, the consumer shall attend all lectures in person and shall be the only person entitled to write examinations in respect of the subjects forming part of the Central Technical College programme for which the consumer has enrolled. Any attendance registers must be signed by the consumer in person and under no circumstances will any other person be authorised to sign attendance for any student. Under no circumstances will ANY student be permitted to write exams if any amount is outstanding and the full fees and other amounts due under this contract are not paid in full prior to such exam.
8.7. The consumer accepts that Central Technical College shall have the right to vary the programme syllabus at any time, without prior notification and without furnishing reasons therefor. Central Technical College shall further have the right to alter timetables and exam dates and programme commencement dates at its sole discretion.
8.8. The consumer hereby acknowledges and accepts that Central Technical College shall have the right at all times to vary the Terms and Conditions hereof. Central Technical College shall post such alterations and/or additions and/or variations on its website (www.ctc.edu.za) or in such other medium/media as it deems fit as soon as is practical in the circumstances. The consumer’s attention is drawn to the provisions hereof and the consumer undertakes to visit such website regularly to ensure that the consumer is fully informed of such.
8.9. Central Technical College shall have the right in its sole discretion, to postpone or cancel tuition in any programme initially advertised and offered, on the basis of insufficient demand. Central Technical College shall also be entitled to combine classes of a similar academic level and content. In such event, the usual cancellation process as prescribed above shall be followed save and except to non-refundable registration fees.
8.10. The registration fee paid in terms hereof is non-refundable. Should a consumer fail his/her matric or equivalent examination and is no longer eligible for registration in the elected programme, Central Technical College shall at its own discretion offer to the student an alternative, if the student qualifies for any alternative. The registration fee in such instances remains non-refundable.
8.11. Central Technical College will be entitled to create and apply rules (including due performance requirements) and the consumer hereby agrees to be bound by such rules. Central Technical College shall be entitled to exclude the student from lectures and examinations (without in any way detracting from the right of Central Technical College to recover fees payable), and to withhold any of the consumer’s results and/or the consumer’s examination results should the consumer, as the case may be, fail to comply with any of the terms of this agreement and/or the student code of conduct and/or failure to pay outstanding amounts due.
8.12. The consumer shall be liable for all costs incurred by Central Technical College, including, but not limited to legal fees on an attorney client scale, collection charges and tracing charges in enforcing the obligations of the consumer under this agreement.
8.13. The fees and other charges reflected on the invoice do not include external institute membership fees, external university fees, external registration fees, ANY examination fees (whether internal or external), notes, books, accommodation, stationery or other items, which shall be for the account of the consumer.
8.14. The consumer and in addition more specifically the student (both) are also responsible for ensuring that he/she has been properly registered to write exams internally and with any relevant external institute or examining body, where applicable, and that he/she or the consumer (where the consumer is not also the student) must ensure that written confirmation of being registered for examinations is received from such relevant institute or body and that all relevant fees to such body have been paid by the consumer and that he/she is aware of the exam timetable which is the consumer’s responsibility.
8.15. In the case of a Force Majeure such as war, strike, riot, crime, act of God (e.g., earthquake, volcano, epidemic, pandemic and the like), Central Technical College will be entitled to suspend lectures and/or temporarily close any campuses affected thereby. The consumer shall not by reason of such suspension or closure be entitled to terminate this agreement or claim a refund of fees paid or a reduction on fees payable or any compensation from Central Technical College in whatsoever manner or form.
8.16. No relaxation, waiver variation and/or indulgence granted by Central Technical College to the consumer shall constitute a waiver of any rights vesting in Central Technical College in terms hereof, and no reliance may be placed by the customer or signatory hereto or any statement or representation (whether oral, tacit or otherwise) not contained herein. Neither shall such indulgence, waiver and/or relaxation granted operate as an estoppel against Central Technical College.
8.17. All correspondence assessments, Portfolios of Evidence (PoE’s), assignments and/or any other submissions must be sent by way of registered mail, email or by hand delivery or as specified to Central Technical College’s premises at which the consumer is registered. It is the responsibility of the consumer to ensure that he/she obtains confirmation in writing from Central Technical College on receipt of any documentation and the consumer is obliged to keep certified copy of the receipted POE and a certified copy of the POE, and to submit same in the event of the original being destroyed or misplaced.
8.18. In the event of the signatories to this agreement, having completed this form incorrectly and/or having signed an incorrectly completed form, or the payment details herein not being in accordance with the requirements of Central Technical College, Central Technical College shall be entitled to reject the consumer’s application and/or to require the consumer to complete a new application in its sole discretion. Central Technical College may not be held responsible for such errors or the consequences thereof and shall not be responsible for any loss incurred thereby contingent or not, and may in its sole discretion agree to abide by or reject such application. The consumer agrees to be bound by such decision.
8.19. The consumer accepts, that as part of the assessment of the programme, the consumer must fulfil certain academic requirements, which may include (but are not limited to) the completion and/or sign-off of a Portfolio of Evidence (PoE) or other forms of assessments.
8.20. The consumer agrees and acknowledges that in certain circumstances, external bodies are responsible for the verification and award of a qualification. In such circumstances Central Technical College shall not be held responsible and/or liable for any delays of whatsoever nature occasioned by the verification process of the awarding/external body and the delay in awarding any qualification, certificate, diploma, degree and the like.
8.21. The consumer acknowledges and agrees that the sole responsibility of the submission of the PoE shall be that of the consumer and that Central Technical College accepts no responsibility for the submission thereof. The consumer must be able to prove that he/she has submitted a PoE by way of written confirmation of receipt from Central Technical College and in addition the student MUST keep a certified copy of the submitted PoE stamped or signed by Central Technical College in the event of the PoE having being lost/destroyed, and making it necessary for the POE to be resubmitted. Central Technical College shall not be held liable for any damages or any claims arising from any circumstances in any manner and/or form, more specifically Central Technical College shall not in any circumstance be responsible for contingent liability.
8.22. Where programmes are subject to external verification and certification, Central Technical College’s result sheet shall not be valid and shall not constitute proof of the actual result as these are subject to external verification and may not be used as proof of having passed such a programme and/or qualification or any other purpose whatsoever.
8.23. Consumers will not be allowed on campus if their account is in arrears. Central Technical College will not issue any consumer with a certificate/diploma/award if any outstanding amount is not paid by the consumer. The consumer by their signature hereto, hereby specifically agrees to the same.
8.24. Consumers will further not be permitted to attend any Graduation ceremony and shall not be issued with their award in the event that their fees remain outstanding.
8.25. The consumer acknowledges and agrees that all work and intellectual property (including but not limited to, copyright, trademark and patent) produced during his/her enrolment with Central Technical College shall belong exclusively to Central Technical College and that the consumer shall have no right to such work produced and waives any and all claim in respect thereof.
8.25.1. In addition, the consumer explicitly cedes in perpetuity and in favour of Central Technical College all rights, titles, and interests in and to any intellectual property, created, generated, produced, designed or otherwise by him/her pursuant to his/her enrolment in the programme.
8.25.2. The consumer undertakes that he/she shall have no right of claim against Central Technical College in respect of the intellectual property at any time during or after his/her enrolment with Central Technical College.
8.26 Where Central Technical College presents blended or online learning it will be done taking into account the circumstances and the achieving of the outcomes of each programme/course. Central Technical College shall not be held liable in such circumstance as to the delivery of same as Central Technical College is totally dependent on the networks to provide such service. Factors that may affect such , are weather reception at the students/consumers geographical location etc.
8.27 Where a student registers for tuition to be conducted via face to face lessons circumstances may prevent such delivery and the consumer/student shall not by virtue of the presentation in any other mode of delivery be entitled to a refund in any such circumstances.